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News / Thames Coromandel Council Facilities and Services under Alert Level 2

Thames Coromandel Council Facilities and Services under Alert Level 2

Thames Coromandel Council Facilities and Services under Alert Level 2

Posted May 13, 2020
Council Matters

Media Release: Thames Coromandel District Council

Thames Coromandel Council Facilities and Services under Alert Level 2

Customer service desks:
Thames - limited service from Thursday with one-in one-out entry. The office hours are 8:30am-4:30pm. The AA customer desk and Council receipting desk only will be open. One customer for each service will be in the office at a time. Please maintain physical distancing if you’re queueing outside and please be patient. AA has a booking system available from Thursday via their website. This will allow customers to book an appointment and help TCDC manage queues on site.

Coromandel Town, Whitianga and Whangamata service desks open on 18 May.All offices will have a contact tracing register all visitors entering the building must complete. Perspex screens will be in place for customer and staff protection.

Boat ramps & wharves: Open.

Car parks: Open for normal use.

Thames Centennial Pool: Will reopen at 6am on Monday 18 May. Alert Level 2 operating procedures and processes will be provided on the website as soon as they are finalised:

District Libraries: Book drops are open. Borrowing is via click and collect or call and collect, with limited home delivery. More information: or call Thames Library 07 868 6616. Tairua Library 07 864 7960. Mercury Bay Library 07 866 4776.

Halls: Work towards opening these is ongoing and bookings will start to be taken soon, but with restrictions on size of bookings.

Thames War Memorial Civic Centre: Will reopen to the public on 25 May.

Pauanui Hub Meeting Room: Will reopen from 14 May.

Jack McLean Community Recreation Centre, Thames: TCDC is working with Thames High School on when normal service can resume.

Playgrounds: Fencing will be removed.

Public toilets: Are being reopened as quickly as possible.

Drinking fountains & showers: Water remains turned off.

Full Kerbside rubbish and recycling collections with blue Council rubbish bags collected weekly, and recycling in wheelie bins and glass in crates collected fortnightly, will resume on Monday 18 May.

Check the TCDC 2020 Kerbside Calendar for the schedule for your area at

From 1 June, TCDC is moving to only collecting plastic types 1 and 2 in wheelie bins and at their Refuse Transfer Stations, so if you’ve been storing all plastic types waiting for recycling collections to resume, the next two weeks is the time to put it out for collection.

Paper, cardboard and cans will still be collected as usual in wheelie bins.

From 1 June there will be a two-week transition period when we will still collect plastics 3-7 and unnumbered plastics.

From 15 June wheelie bins will be checked and those containing plastics 3-7 or unnumbered plastics won’t be emptied.

Go to for their Guide to Recyling on the Coromandel and for more information on the plastic recycling change.

The website has good information on how to identify recyclable plastics.