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Cyber Attack Affects Waikato District Health Board

Cyber Attack Affects Waikato District Health Board

Posted May 18, 2021
Health , Technology

According to reports a cyber attack is affecting all clinical services across Waikato DHB hospitals (Waikato, Thames, Tokoroa, Te Kuiti and Taumarunui) to varying degrees.

The board wants to assure the public that all inpatients are continuing to receive quality care from our staff.

Unfortunately this has meant some outpatient clinics may be cancelled as a result of this outage. Those affected will be contacted to rebook their appointments.

Please keep Waikato Hospital’s Emergency Department for emergencies only. This is to ensure they can continue to provide critical services to patients.

If you need immediate or urgent help, please continue to call 111. If it is not an emergency, please phone Healthline on 0800 611 116, visit your GP or local urgent care centre.

Landline phone services are also currently down, including the main Waikato DHB number. For those trying to contact their loved ones in hospital, please consider using personal mobiles where possible.

We have engaged external assistance to address a cyber security incident affecting our Information Services environment.

Waikato District Health Board is working to identify what has happened, and are unable to provide further detail at this stage while they investigate the incident. The appropriate government authorities have been advised of the situation.

They are uncertain how long it will take to resolve this situation, but are working to get services back online.

The care of patients remains top priority.